Customer services and operations: the driving force behind local performance
Customer services and operations: the driving force behind local performance
Our close relationship with our customers is one of our greatest assets. Through a network of branches located in the heart of local communities, our teams support industry players with an in-depth understanding of their local circumstances. Our customer service and operations teams manage day-to-day field operations and build lasting relationships based on trust.
Leadership, management and development of our local operations
Each Ortec branch blends strategic vision, financial performance, and a strong local presence. Leadership, management, and business development work together to support the teams, meet customers’ specific needs, and ensure the sustainable growth of our local operations.
Branch management
Leading a local branch, managing teams, and ensuring profitability.
As the cornerstones of our operations, our branch managers oversee the strategy, financial results, and development of their branch. They support their teams on a daily basis while ensuring strict compliance with safety and quality requirements.
Key responsibilities: Branch management, supervision of operations managers, ensuring compliance with HSE/Safety policies, managing local employee relations, and representing the Group in dealings with local decision-makers.
Chargé de Mission Direction Générale H/F
- CDI
- Aix-en-Provence, Provence-Alpes-Côte d'Azur
Business development
Expanding the customer portfolio and developing tailored technical proposals.
Working hand-in-hand with the local business community, our sales teams identify opportunities, analyze the needs of industry players, and prepare customized proposals. Their local presence ensures strong partnerships and the continuous growth of the Group’s business.
Key responsibilities: Sales prospecting in the local industrial area, contract negotiation, building loyalty among major regional accounts, and keeping an eye on the competition.
Project management
Coordinating local projects and ensuring customer satisfaction.
Project managers oversee the progress of projects. They coordinate teams, manage budgets, and ensure schedules are met to turn contractual commitments into operational successes, all with a focus on customer satisfaction.
Key responsibilities: Operational planning of work, margin tracking, subcontractor management, meeting customer deadlines, and quality control of field operations.
Assistant maitre d'ouvrage conduite de projet transverse H/F
- CDI
- Lille, Hauts-de-France
Chargé d'études et travaux Fluides / CVC H/F
- CDI
- Fontenay-sous-Bois, Île-de-France
Logistics, procurement and operations
A successful project starts with advance planning. The logistics, procurement, and operations teams plan resources, optimize logistics flows, and provide all necessary equipment to enable field teams to work under the best possible conditions.
Logistics, transport
Coordinating equipment, vehicle fleets, and route planning.
Our logistics experts organize the movement and provision of materials, vehicles, and technical equipment.
Their planning of material flows and routes ensures responsiveness and continuity of operations.
Key responsibilities: Management of staffing and vehicle assignment schedules (sewer-cleaning trucks, excavators, cranes), route optimization, vehicle maintenance tracking, and management of transport permits.
Purchasing, procurement
Ensuring the availability of resources at the best price.
Responsible for ensuring projects have the necessary resources, our buyers negotiate and secure the supply chain. By building strong relationships with our suppliers, they directly contribute to the profitability and performance of our branches.
Key responsibilities: Sourcing and negotiating prices with local and national suppliers, managing orders for equipment and consumables, inspecting incoming shipments, and managing inventory levels.
[ORALYS]Acheteur Commodité Senior – Détection, Observation & Navigation H/F
- CDI
- Guyancourt, Île-de-France
Multi-services, building maintenance
Operating and maintaining facilities and buildings for our customers.
Our teams ensure that industrial and commercial buildings operate smoothly. They provide technical maintenance, monitor the installation process, and manage related services to ensure that infrastructure functions as it should.
Key responsibilities: Preventive and corrective maintenance of HVAC (heating, ventilation, and air conditioning) facilities; overseeing finishing contractors; and monitoring building safety records.
TECHNICIEN(NE) EN TRAITEMENT DES NUISIBLES H/F
- CDI
- Saint-Étienne-du-Rouvray, Normandie
Join our network
Each Ortec branch contributes to its local community thanks to its dedicated and complementary teams. By joining us, you’ll thrive within a network that values autonomy, a commitment to service, and teamwork to build a career path rich in opportunities.
FAQ
Le CV est indispensable pour postuler chez Ortec. La lettre de motivation est facultative mais peut constituer un atout pour mieux comprendre votre projet professionnel.
Chez Ortec, le recrutement s’adresse aux femmes et hommes aux profils variés : techniciens, ingénieurs, chefs de chantier, opérateurs, experts HSE, chefs de projet ou fonctions support. Que vous recherchiez un emploi technicien, une carrière ingénieur ou une opportunité en alternance, vous pourrez trouver des offres qui vous correspondent.
Ortec recrute dans de nombreux domaines : maintenance industrielle, ingénierie, travaux, environnement, nucléaire, énergie, logistique, HSE, fonctions support et management de projets. En savoir plus.
Absolument. Si aucune offre ne correspond actuellement à votre profil, vous pouvez déposer une candidature spontanée afin d’être identifié pour de futures opportunités.
Intégrer le Groupe permet de bénéficier d’une formation continue dynamique, d’un suivi personnalisé et de réelles opportunités de mobilité interne, géographique ou métier. S’y ajoutent les avantages sociaux d’un grand groupe engagé dans la sécurité de ses équipes, incluant notamment une mutuelle de santé collective. Afin de coller au plus près des réalités du terrain, ces dispositifs et avantages complémentaires sont personnalisés selon les filiales.
Oui. Afin de faciliter l’installation et le démarrage de la vie professionnelle, le Groupe Ortec propose un accompagnement spécifique pour tous les collaborateurs via le dispositif Action Logement. Cela permet d’accéder à des aides concrètes pour la recherche d’un logement, la caution ou le financement du dépôt de garantie.